In November 2017, a CN Rail conductor was kept on duty for more than two hours after his rest had been scheduled to commence. In January 2022, Arbitrator John Stout ruled in AH760 that CN had violated the collective agreement, and remitted the issue of remedy to the parties. In May 2025, the union (TCRC) wrote to the arbitrator, advising that the parties had been unable to agree upon the remedy, and asked him to decide the matter. CN objected, submitting that the arbitrator’s jurisdiction in the matter had “expired” on account of the lengthy delay in reviving the matter. On August 14, Arbitrator Stout issued supplementary award AH760-S deciding the remaining issues and stating that he no longer remained seized.
Ad Hoc AH760-S
Year: 2025
CANADIAN NATIONAL RAILWAY COMPANY
TEAMSTERS CANADA RAIL CONFERENCE
Note
AH760-S
IN THE MATTER OF AN ARBITRATION
BETWEEN
CANADIAN NATIONAL RAILWAY COMPANY
SOLE ARBITRATOR: John Stout
APPEARANCES:
For the Company:
Richard Charney – Norton Rose Fulbright Canada LLP
Samantha Cass – Norton Rose Fulbright Canada LLP
For the Union:
Ken Stuebing - Caley Wray
HEARING HELD BY WRITTEN SUBMISSIONS
INTRODUCTION
[1] I was appointed by the parties pursuant to a Letter of Understanding made
in accordance with item 21 of the November 26, 2019, Memorandum of Settlement
between CN and the TCRC-Conductors, Trainmen, Yardpersons (CTY), which
establishes an arbitration process that conforms to the respective Grievance
Procedure(s) and the Canadian Railway Office of Arbitration & Dispute Resolution
(CROA&DR) rules and procedures.
[2] The parties referred to me the December 11, 2017, grievance of Conductor
Ferns filed under the 4.16 Collective Agreement. Conductor Ferns was employed
by CN working out of the Sarnia, Ontario Terminal at the time the grievance was
filed. The dispute between the parties involves an incident on November 3, 2017,
when Conductor Ferns was ordered on train M383 with an on-duty time of 1510
and his rest due at 0110 November 4, 2017. Conductor Ferns did not register off
duty until 0315 on November 4, 2017, which was two hours and 5 minutes past the
time rest was due to commence. The TCRC was seeking a “significant remedy” in
the amount of 1,000 miles at Yard Conductor rates of pay under the provisions of
Addendum 123 of the 4.16 Collective Agreement. CN denied any violation of the
4.16 Collective Agreement.
[3] A hearing was held by videoconference on January 6, 2022. The parties
filed extensive written briefs prior to the hearing. I issued an award on January 17,
2022 (the “AH-760”).
[4] In AH-760, I made the following findings:
in these circumstances. While the Company’s conduct was
unreasonable and, in some ways negligent, I agree with them that
their conduct was not blatant and indefensible. I accept that the
Company acted in good faith when they assessed the situation and
they believed that they would be able to provide transportation for
relief. However, they did not act within a reasonable period of time,
and they did not make reasonable efforts to have the appropriate
resources in place to ensure that Conductor Ferns was provided
with the rest that he is entitled to under Article 51.
Having found that the Union’s requested remedy pursuant to
Addendum 123 does not apply to the circumstances before me, it is
my view that the issue of remedy ought to be remitted back to the
parties for resolution.
I shall remain seized to address the issue of remedy in the event
that the parties cannot agree upon a remedy within a reasonable
period of time.
[5] The Union wrote to me on May 27, 2025, advising that the parties were
unable to resolve the remedy issue and requesting my assistance in resolving the
dispute. CN responded on June 3, 2025, objecting to the Union’s “attempt to re-
open this matter and adjudicate the issue of remedy.” CN argued that my
jurisdiction was “expired” due to the delay in bringing the matter back before me.
In addition, CN raised a preliminary objection based on the equitable doctrine of
laches, arguing that the Union should be barred from “resurrecting” the matter.
[6] On June 27, 2025, I wrote the parties and advised them that in my view
the preliminary objection could not be determined in a vacuum. In order to resolve
the preliminary objection I had to know what remedy the Union was seeking. I
therefore directed the Union to particularize the remedy being sought, and I offered
the parties the opportunity to provide additional submissions relating to such
remedy.
[7] On August 8, 2025, after carefully considering the parties’ submissions, I
dismissed CN’s preliminary objection and asked the parties if I could resolve the
remedy dispute based on the submissions already filed. Both parties agreed that I
could resolve the outstanding issue based on the submissions previously filed and
the TCRC requested that I include my reasons for dismissing the preliminary
objection in my award.
[8] After carefully considering the parties’ submissions, and for reasons
elaborated upon below, I am issuing a declaration, and no other remedy is being
granted.
[9] The Union seeks a remedy payment of 150 miles at the applicable Yard
Conductor rate for the rest violation in AH-760. CN argues that I must dismiss the
remedy for delay or in the alternative only grant a declaration.
CN’s preliminary objection
[10] The first issue to be addressed is CN’s preliminary objection that the
request to adjudicate the remedy issue should be dismissed due to delay based
on the application of the principle of laches.
[11] In AH-760, I found that the substantial deterrent remedy found in Addendum
123 did not apply. I remitted the issue of remedy back to the parties and I remained
seized to address the issue in the event that the parties could not agree upon a
remedy within a reasonable amount of time.
[12] The parties have been unable to resolve the issue of remedy. As a result,
there is an issue fairly raised by the grievance referred to me that remains
outstanding. The grievance has not been fully and finally resolved. In my view, I
not only have jurisdiction to address this issue, but I would be abdicating my
responsibility if I did not dispose of this issue fully and finally, see Chandler v.
Alberta Assoc. of Architects [1989] 2 SCR 848.
[13] In Nor-Man Regional Health Authority Inc. v. Manitoba Association of
Health Care Professionals, [2011] 3 SCR 6161, the Supreme Court of Canada
recognized and endorsed the broad statutory and contractual mandate of labour
arbitrators to fashion reasonable and appropriate labour relations remedies,
including applying common law and equitable principles such as laches in a labour
relations context.
[14] The equitable principle of laches has been applied by arbitrators on a
preliminary basis to dismiss grievances for delay, see Sofina Food Inc v. UFCW
Local 401, 2019 CanLII 50330 (AB LA) and National Gallery of Canada v. PSAC
(Surplus List), 2016 CanLII 81115 (CAN LA).
[15] The only case provided by the parties addressing a preliminary motion to
dismiss a remedy request for delay is the New Brunswick Labour Relations Board
decision of USW, Local 1-306 v. BWS Manufacturing Ltd., 2018 CanLII 39851
(NBLRB ). In that case, the preliminary objection was dismissed after the Board
found that “the Employer failed to demonstrate the serious prejudice required to
sustain a dismissal for delay.”
[16] I accept that the test for applying laches to dismiss a request for a remedy
is the establishment of serious prejudice. Therefore in order to succeed on the
preliminary objection CN must demonstrate that adjudicating the request for a
remedy causes “serious prejudice”.
[17] CN has not proven serious prejudice. While both Conductor Fern and CN’s
labour relations representative have left their employment, CN has not
particularized what, if any, evidence would be needed from either of these two
individuals. CN also submits that Conductor Fern claimed and was paid a “Late
reaching claim” of $72.91. CN argues that they are prejudiced by being unable to
reclaim this “overpayment” since Conductor Fern has left his employment. This is
not serious prejudice in my opinion. As will be seen, I have taken this payment into
account in making my remedial order. The fact is that there are no facts in dispute
that require any evidence, and CN is in no way prejudiced in advancing their
arguments in this matter. The fact that the parties have agreed that I can resolve
the issue based on the written submissions confirms that a fair hearing of the issue
can be undertaken. Serious prejudice would be of the kind that would adversely
affect the ability to have a fair hearing, such as the ability to present one’s case.
The Union’s request for a monetary remedy
[18] Turning to the Union’s requested remedy, the Union argues that in these
circumstances I ought to order the payment of 150 miles at the applicable Yard
Conductor rate for the rest violation as a “deterrent” against future rest violations.
The Union submits that this would represent 50% (300 miles) of what it would have
cost the Company in the event they had properly called a relief crew.
[19] The Company disagrees with the Union, arguing that the request is
unreasonable and not reflective of the rates paid to Conductor Fern who worked
in freight service. CN also takes issue with the Union’s assertion of the amount
representing 50% of the cost to provide relief. CN takes the position that there is
no support for the requested remedy in the Collective Agreement or the case law.
[20] In AH-829-S, I addressed the considerations that apply when determining
an appropriate remedy. I will not repeat those considerations in this award other
than to state that it is well accepted that generally, damages awarded for breach
of a collective agreement are compensatory in nature and designed to place the
aggrieved party in the position they would have been had the collective agreement
not been violated.
[21] In AH-760 I found that a deterrent remedy pursuant to Addendum 123
does not apply in these circumstances. This is a relevant distinction from the
situations found in AH-829-S, and AH-864, which are relied upon by the Union.
The facts in this case are also different from Canadian Pacific Railway v. TCRC,
2019 CanLII 84564. In any event, each case ought to be decided based on its own
facts.
[22] In this case, Conductor Fern was delayed rest by 2 hours and 5 minutes.
During this time, his train was stopped at Kerwood until the Transportation
Supervisor arrived with a relief crew and transported Conductor Ferns back to
Sarnia for his rest. Conductor Fern claimed and was paid a late reaching payment
to compensate him for the delay in providing rest. I have no evidence of any other
loss by Conductor Fern. Conductor Fern has not worked for CN since 2019.
[23] I also found that the Company acted in good faith. The events that gave
rise to this dispute happened over seven years ago and the Union waited over
three years to seek my intervention. I fail to see how granting the remedy sought
by the Union will advance labour relations between these parties. I am of the
opinion that awarding damages as a deterrent is not appropriate in these
circumstances and arguably contrary to my earlier decision.
[24] In my view, Conductor Fern has already been compensated for his loss.
Any additional monetary remedy would be punitive and serve no useful labour
relations purpose. This is particularly so when a deterrent remedy under
Addendum 123 has already been found not to apply. Therefore, a declaration is
the only additional remedy that I am ordering.
[25] There is no need for me to remain seized.
Dated at Toronto, Ontario this 14th day of August 2025.
(the “Company” or “CN”)
and
TEAMSTERS CANADA RAIL CONFERENCE
(the “Union” or “TCRC”)
GRIEVANCE OF CONDUCTOR FERNS
Concerning Article 51 of Agreement 4.16
AH-760-S
I find that the Company did not act in a timely manner, and they did
not make reasonable efforts to have appropriate resources in place
to ensure that Conductor Ferns was provided relief by the time rest
booked was due to commence. Therefore, I also find that the
Company violated Article 51 of Agreement 4.16.
…
Leaving aside the Company’s position that Addendum 123 requires
a joint process, I am of the view that Addendum 123 does not apply
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THE ISSUE IN DISPUTE
AWARD OF THE ARBITRATOR
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John Stout - Arbitrator
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