CANADIAN RAILWAY OFFICE OF ARBITRATION

& DISPUTE RESOLUTION

CASE NO. 3809

Heard in Montreal, Wednesday, 14 October 2009 Concerning

CANADIAN NATIONAL RAILWAY COMPANY

And

TEAMSTERS CANADA RAIL CONFERENCE

RAIL CANADA TRAFFIC CONTROLLERS

DISPUTE:

Mr. M. McCracken who was assessed 15 demerits for “failure to follow RTC procedures in not properly reporting and protecting the operation of VIA No. 1 after receiving a 439 audible alarm during your tour of duty HR-1 Feb. 25, 2009 resulting in violations of Rail Traffic Controllers’ manual Items 700B, 700G and 793”. JOINT STATEMENT OF ISSUE: On February 26, 2009, Mr. McCracken was working Desk HR-1 when he received an audible 439 alarms. As a result of Mr. McCracken’s handling of the alarm, he was assessed 15 demerits for failing to follow RTC procedures in not properly reporting and protecting the operation of VIA No. 1 after receiving a 439 audible alarm during his tour of duty, resulting in violations of Rail Traffic Controllers’ manual Items 700B, 700G and 793. The Union disagrees with this assessment and contends that there was no need for a formal investigation and that the discipline assessed is excessive. The Company denies the Union’s contentions and declines the Union’s claims. FOR THE UNION: FOR THE COMPANY: (SGD.) J. RUDDICK (SGD.) S. M. BLACKMORE GENERAL CHAIRMAN MANAGER, LABOUR RELATIONS There appeared on behalf of the Company: S. M. Blackmore – Manager, Labour Relations, Edmonton D. S. Fisher – Director, Labour Relations, Montreal G. Séguin – General Superintendent, Operations, Toronto P. Lavoie – Manager, Operations, Toronto And on behalf of the Union: J. Ruddick – General Chairman, Toronto D. Shanahan – Vice-Local Chairman, Toronto AWARD OF THE ARBITRATOR

CROA&DR 3809

• 2 –

The material before the Arbitrator establishes that in fact the grievor did fail to follow

RTC procedures when he did not immediately contact the VIA No. 1 train after he received a

false 439 audible alarm, an alarm that would indicate to the Rail Traffic Controller that a stop

signal had been ignored. While the evidence discloses that 439 audible alarms were relatively

frequent on the territory in question, apparently by reason of technical communication failures,

the obligation of the grievor to immediately contact the train in question, to advise it to stop, and

to immediately advise the MCO or Manager of the RCTC of the event was absolute. In fact Mr.

McCracken did not immediately contact the train, but rather he contacted the S&C Department

to ask them to investigate the signal. Nor did he advise his superior, who it appears was on the

telephone at the time. In essence, Mr. McCracken made certain assumptions about the urgency of

the situation and decided not to follow the rules. While his assumptions appear to have been

correct, that does not justify a departure from the rules which govern the actions of a Rail Traffic

Controller in the face of a signal which indicates that a stop signal has been passed. While it

appears that some time after this event, on September 30, 2009, the Company issued a specific

direction with respect to false Rule 439 alarms, even the amended rule requires as a first step that

the train in question be immediately contacted to verify what the signal indication in the field in

fact was. Even by virtue of the amended procedure, the grievor was not compliant.

The record reveals that the grievor has been disciplined on four prior occasions over the

ten years of his employment. Significantly, he was assessed ten demerits only several months

before the incident which is the subject of this arbitration. On the whole, I am satisfied that the

assessment of fifteen demerits was within the appropriate range of discipline and therefore

conclude that the grievance must be dismissed.

CROA&DR 3809

• 3 – October 29, 2009 (signed) MICHEL G. PICHER ARBITRATOR